What is it?

Project Line is a queueing and point of sale algorithm designed to reduce on-premise wait time to zero minutes, service a customer as soon as they arrive, and maximize a business's throughput without adjusting staff or supply.

Many of us look at waiting in lines as a supply problem. It is. Not enough seats at a restaurant? Too many guests at a theme park? A piece of this supply problem can be solved using information. By communicating between the business and the customer before the customer arrives, both groups benefit from more convenient lines and faster service.

For Customers

Less waiting.
Faster service.

For Businesses

Increased efficiency.
Happier customers.

How does it work?

The algorithm facilitates the communication between the customer and business to find the most convenient time for both parties. Once a time has been established, the algorithm will schedule the necessary resources to meet the order and time requirements.

How is this different?

Project Line lowers waiting times, optimizes orders with business resources, and improves customer convenience.

Project Line

A line of customers
Waiting location flexibility
Business to guest communication
Online payment
Guaranteed wait maximum
Selective appointment
Real-time GPS and traffic
Immediate on-premise service
Optimize supply to meet demand

Virtual Line

A line of customers
Waiting location flexibility
Business to guest communication
Online payment
Guaranteed wait maximum
Selective appointment
Real-time GPS and traffic
Immediate on-premise service
Optimize supply to meet demand

Physical Line

A line of customers
Waiting location flexibility
Business to guest communication
Online payment
Guaranteed wait maximum
Selective appointment
Real-time GPS and traffic
Immediate on-premise service
Optimize supply to meet demand

Why Project Line?

Customers

35%

time savings 2

Businesses

10%

faster service 2

The Line algorithm produces happier customers, higher margins, and faster service.

2. Simulation parameters and results will be posted on my blog.

More?

Questions about Project Line? Drop me a message!